Invictus Complex Care (ICC) is a nurse led complex care provider. It became apparent that there was a high demand for specialised complex care providers with not only a sound and secure business model, but more heavily focused attention to detail for the care planning, delivery and contingency planning.
The Covid-19 situation has further compounded our view that service users in the community need robust care packages. Care packages that stand the test of any changes and challenges. Delivering a person centred approach to care with highly trained staff, skilled in assessing and managing these changes, working with the wider Multi-Disciplinary-Team in a professional and proactive manner, ensuring the service user is happy, secure and respected at the very heart of it all.
Our relationship strives for trust and honesty. We build that through actions more than words. Our staff care about you and suggest care packages that improve your quality of life. We never prioritise profits over customer satisfaction which leads us to build strong bonds with our clients.
We never keep our clients in the dark regarding progress and care expectations. Our work is built on trust and mutual understanding, which we achieve by being honest. We aim to build a bond with our clients where we can be honest about feedback, ideas, and plans.
We are accountable for everything we promise. It is our top priority to deliver the services we promise and never fall short in terms of quality. We are also available for your queries and work on resolving them to make our dealings stress-free.
Our staff are led by compassionate and optimistic managers. These people encourage our team to never crumble under challenging situations and go above and beyond to provide the best care. We facilitate our team to improve their skills and learn about new practices that guarantee pain management.
We value your time, so we have simplified the process of reaching out
We cover all of England
Care Quality Commission
Invictus Complex Care is registered with the Care Quality Commission (CQC) the independent body that regulates care provided in England by the NHS, local authorities, private companies and voluntary organisations.
The CQC registered office address is : 2 Park Court, Premier Way Abbey Park, Romsey, SO51 9DH
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